Frequently Asked Questions

Suitability Criteria: If your roof faces between south-west to south-east and is not over-shadowed by trees or buildings then your roof should be suitable subject to it being strong enough to take the additional weight, our Surveyor will advise if a structural survey is necessary. If you do not have a suitable roof it may still be possible to have a PV system either on a suitable outbuilding or on a ground mounted frame, please contact us for further information.

In England, Wales, Scotland and Northern Ireland, you will not require planning permission for a domestic PV system subject to certain criteria being met, our Surveyors will be pleased to advised you. However we advise you to contact your local planning officer particularly if your home is a listed building, is in a conservation area, an area of outstanding natural beauty or a world heritage site.

Generally, free systems or roof / land rental deals are only available to our larger commercial customers, property portfolio owners, and land owners where the financial returns justify the considerable investment by our investors. We prefer our domestic customers to invest in their own systems and to benefit from the long-term income and savings rather than receiving a nominal fee and a faceless finance company reaping the majority of the benefit. Further information on 'Free PV' can be found at:

5 steps to an MCS approved Feed-in Tariff Award

1. Once your installation has been completed and we have received the relevant information and documents from our Installation team, we will register your Inverter and documents with the District Network Operator.

2. We will then issue the completed MCS Certificate and Final Invoice to you.

3. Once received you must register your Feed-In Tariff, this can be with any electricity supplier of your choice.

4. Once your final payment has been received, we will issue you with the remaining final documentation so you can move to step

5. When you have completed the relevant paperwork for your chosen electricity supplier, they will assign the Feed-In Tariff to you and advise you on the payment schedule.